You can upload your transfer receipt directly on the order confirmation page after you complete the transaction. For faster processing, you may also send a screenshot of the receipt along with your order number directly to our WhatsApp Admin.

We recommend referring to our Size Guide available on each product page. Our abayas are designed with a modest fit, so if you prefer a more tailored look, you might consider sizing down. For specific measurements, please contact our atelier.

We currently only ship within Indonesia. International shipping is not available at this time.

We apologize, but we do not accept returns or exchanges for purchased products. All sales are final.

We process orders quickly to ensure fast delivery. If you need to make changes, please contact us within 1 hour of placing your order. After this window, we may not be able to modify the shipment.

All KARIMA pieces are ethically crafted in our Jakarta atelier. We work with skilled artisans and source high-quality fabrics primarily from Indonesia and Turkey.

We recommend dry cleaning or gentle hand wash in cold water for all our silk pieces. Avoid wringing or twisting the fabric. Iron on low heat or steam to remove creases.